Which term refers to the process of two or more parties reaching a peaceful solution?

• A. Converting measures
• B. Conduct
• C. Constipation
• D. Conflict resolution

Answer: (D)

Resolving disagreements peacefully is called conflict resolution. It involves listening to each side, understanding different perspectives, and working together to negotiate a solution that can be accepted by all or most parties. In caregiving and team settings, practicing conflict resolution helps keep the environment safe and cooperative, reduces stress, and supports better collaboration among staff and with patients. Techniques include calm, respectful communication, active listening, and compromise, and sometimes bringing in a neutral mediator if needed. The other terms aren’t about solving disputes: converting measures isn’t a standard term for resolving conflicts, conduct refers to behavior rather than the process of settling disputes, and constipation is a medical condition unrelated to reconciliation.