Which term refers to harming a resident or treating them badly?

• A. Residents rights
• B. Reposition
• C. Resident treatment
• D. Resident abuse

Answer: (D)

Harming a resident or treating them badly is called resident abuse. This term includes physical harm (hitting or rough handling), emotional harm (yelling, threats, humiliation), neglect (failing to meet basic needs like food, hygiene, or safety), and exploitation (taking advantage of a resident). These actions violate residents’ rights and the standards of care that CNAs are expected to uphold.

By contrast, resident rights are the protections residents have to safety, privacy, dignity, and participation in their care. Reposition is a routine technique used to prevent pressure injuries and improve comfort. Resident treatment is a general phrase about how care is provided, but it doesn’t specify mistreatment. So the term that refers to harming or treating a resident badly is resident abuse.