Which attribute describes being on time and helping others when they need it?

• A. Punctuality
• B. Dependability
• C. Reliability
• D. Responsibility

Answer: (B)

Being dependable means you can be counted on to show up on time and to help others when they need it. In a CNA role, this combination is crucial: you’re trusted to be present and ready to assist residents and the care team, follow through on tasks, and lend a hand when help is needed. Being on time shows you’re reliable, and stepping in to help demonstrates your willingness to support others, which together describe dependability.

Punctuality describes arriving on time but doesn’t fully capture the aspect of willingly helping others. Responsibility is about owning duties and accountability, but it doesn’t explicitly include the consistent readiness to assist colleagues and residents. Reliability is close, focusing on consistent performance, but dependability emphasizes both being present and actively supporting others when required.