What term describes the failure to provide needed care that results in harm?

• A. Neglect
• B. Abuse
• C. Malpractice
• D. Inattention

Answer: (A)

Neglect means failing to provide essential care that a person needs, and that failure results in harm or risk of harm. In a CNA setting, this includes not assisting with basic needs like feeding, hydration, hygiene, turning to prevent pressure injuries, or monitoring safety and medical needs. When these needs are withheld or delayed and harm occurs, that’s neglect. It can be unintentional, but it’s still a serious and reportable issue that requires correction and escalation.

Abuse involves intentional harm or mistreatment, which is different from neglect although both are unacceptable. Malpractice refers to professional negligence by a licensed caregiver, tied to failing to meet the standard of care in professional duties. Inattention isn’t a formal term for this concept in care settings and doesn’t capture the harm that comes from not providing needed care.